Shipping policy

At Gofionafashion, we strive to provide you with the best shipping options, no matter where you are. Here is all the information you need regarding our shipping process:

Order Confirmation

Once an order has been submitted, you will be provided order status and shipping information and receive the tracking number (via email) once your order has been shipped.

Free Shipping

We are pleased to offer free shipping on all orders to ensure you have a hassle-free shopping experience.

Order Acceptance & Pricing

Please note that there are cases when an order cannot be processed for various reasons. Gofionafashion reserves the right to refuse or cancel any order at any time. You may be asked to provide additional verification or information, including but not limited to phone number and address, before we accept the order. 

To avoid any fraud with credit or debit cards, we reserve the right to validate your payment details before providing you with the product and to verify the personal information you shared with us. This verification can include checks of your identity, place of residence, or banking information. We reserve the right to cancel any order if we suspect fraudulent use of a credit or debit card.

We aim to provide accurate pricing information on our site; however, errors may still occur. If the price of an item is displayed incorrectly, we reserve the right to refuse or cancel any order. In the event of a mispriced item, we may, at our discretion, contact you for instructions or cancel your order and notify you of such cancellation. We reserve the right to refuse or cancel any such orders, even if the order has been confirmed and your credit card charged.

Handling Time

Our handling time is 3-7 business days (Monday to Friday).

Transit Time: 10-24 business day

Cut Off Time- 5.00 PM

All orders ship the same day if placed before 5.00 PM

Please note that transit times may vary based on your location and external factors such as weather conditions or carrier delays.

What Happens After I Place an Order?

You'll receive a confirmation email from us after your order is placed containing your order number and your order receipt. Your order will typically ship out within  3-7 business days(not including holidays). Products that have customizations will take longer to ship out.

Please check your spam folder for the confirmation email if you don't see it in your inbox.

If you don't receive a confirmation email, please email gofionafashion@gmail.com with the subject line "Order Confirmation Not Received" and someone from our team will get in touch with you.

We will reach out to you separately for items of a custom nature to ensure the proper customizations are applied. These items will only be processed and shipped out after we receive the customizations.

Order Tracking

After your order has been shipped, you will receive a confirmation email with tracking information.
You can use this tracking information to monitor the status of your shipment. If you haven't received a tracking number after 7 business days, please email gofionafashion@gmail.com and we will assist you from there.

Contact Us

Phone Number: +968 94365656

E-mail: gofionafashion@gmail.com